Neo Digital Services

Neo Digital Services
Shipping & Delivery Policy 🔐

Last updated: August 01, 2024

1. Introduction

At Neo Digital Services, we strive to provide exceptional software development services and ensure a seamless experience for our clients. This Shipping and Delivery Policy outlines the terms and conditions regarding the delivery of software products and services provided through our website. By accessing and using our website, you agree to adhere to this policy.

2. Free Shipping and Delivery

We offer free shipping and delivery for all software products and services purchased through our website. This policy is designed to simplify your experience and ensure that you receive your software promptly and without any additional costs.

3. Delivery Methods

All software products and services will be delivered electronically. Upon successful completion of your purchase, you will receive an email with instructions on how to access and download your software. The email will contain:

A download link for the software.
License keys or activation codes, if applicable.
Installation and usage instructions.

4. Delivery Timeframes

Instant Delivery: Most software products are available for immediate download upon purchase. You will receive the download link and necessary instructions within minutes of completing your transaction.

Custom Software and Services: For custom software development projects and services, delivery times will be agreed upon during the project planning phase. You will be kept informed of progress and any changes to the delivery schedule.

5. Failed Delivery

If you do not receive your software or encounter any issues with the download link or activation codes, please contact our support team immediately at support@neodigitalservices.com. We will promptly assist you in resolving any issues to ensure you receive your software without delay.

6. Updates and Upgrades

We offer free updates and upgrades for our software products for a specified period, typically one year from the date of purchase. After this period, you may need to purchase an extended maintenance or upgrade plan to continue receiving updates.

7. Cancellation and Refunds

Please refer to our Cancellation and Refund Policy for detailed information on how to cancel your purchase and request a refund.

8. Changes to This Policy

We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Please review this policy periodically for any updates.

By using our website and purchasing our software products and services, you agree to the terms and conditions of this Free Shipping and Delivery Policy. Thank you for choosing Neo Digital Services.